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Hamad Almaghrabi, Ben Soh and Alice Li
Effective and efficient use of information and communication technology (ICT) systems in the administration of educational organisations is crucial to optimise their performance. Earlier research on the identification and analysis of ICT users? satisfact...
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Majed A. Alshamari
Social media has become common as a means to convey opinions and express the extent of satisfaction and dissatisfaction with a service or product. In the Kingdom of Saudi Arabia specifically, most social media users share positive and negative opinions a...
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Sri Syabanita Elida, Lilis Listiyawati , Desvira Zain, Agus Eko Tejo Sasongko , Ikrima Natasha Alun
Pág. 560 - 568
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Prianto Budi Saptono, Sabina Hod?ic, Ismail Khozen, Gustofan Mahmud, Intan Pratiwi, Dwi Purwanto, Muhamad Akbar Aditama, Nisa?ul Haq and Siti Khodijah
The effectiveness of the e-tax system in encouraging tax compliance has been largely unexplored. Thus, the current study aims to examine the interrelationship between technological predictors in explaining tax compliance intention among certified tax pro...
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André Tchoia Relógio and Fernando Oliveira Tavares
This study aimed to investigate the level of client satisfaction among airline passengers and other users of Huambo?s airport in Angola. A quantitative method was used, based on a questionnaire addressed to airline passengers on their trips to Huambo and...
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Kitti Koonsanit, Daiki Hiruma, Vibol Yem and Nobuyuki Nishiuchi
In user experience evaluation (UXE), it is generally accepted that the order in which users perform tasks when using a product is often random rather than fixed. UXE based on these so-called randomly ordered tasks is challenging. Although several article...
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Abdel-Aziz Ahmad Sharabati, Shafig Al-Haddad, Mohammad Al-Khasawneh, Natalie Nababteh, Mai Mohammad and Qais Abu Ghoush
People use social media not only for social purposes but also for business purposes. It is used in management and marketing as a tool to manage organizations and market products and services, especially to influence customers? intention and satisfaction....
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Yiyi Zhang and Tatsuo Nakajima
The development of ubiquitous computing technology and the emergence of XR could provide pedestrian navigation with more options for user interfaces and interactions. In this work, we aim investigate the role of a mixed-reality map interface in urban exp...
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Giuseppe Inturri, Nadia Giuffrida, Michela Le Pira, Martina Fazio and Matteo Ignaccolo
Increasing the Quality of Service (QoS) of Public Transport (PT), in order to attract more users, is one of the goals of transport companies and urban policy-makers. A continuous monitoring of data on users? satisfaction is desirable, but most of the tim...
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Jong-Gyu Shin, Ga-Young Choi, Han-Jeong Hwang and Sang-Ho Kim
With the development of artificial intelligence technology, voice-based intelligent systems (VISs), such as AI speakers and virtual assistants, are intervening in human life. VISs are emerging in a new way, called human?AI interaction, which is different...
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Mohammad H Alshira'H
Pág. pp. 78 - 90
The research aimed to discover the effects of website usability and accessibility on the satisfaction of the end-user. To achieve the aims of the research, the questionnaire was used. The outcomes of the research found that all the participants had a pos...
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Hui Xue, Puneet Sharma and Fridolin Wild
With the recent developments in augmented reality (AR) technologies comes an increased interest in the use of smart glasses for hands-on training. Whether this interest is turned into market success depends at the least on whether the interaction with sm...
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Ririn Setyowati,Akhmad Fauzi,Eko S. Pribadi,Hari Wijayanto
Pág. 577 - 586
Agricultural quarantine is the forefront of Indonesia?s natural biodiversity and technical barrier in agricultural commodities trade. This study aimed to analyze the user behavior of service users in utilizing agricultural quarantine se...
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Hui Xue, Puneet Sharma and Fridolin Wild
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Jihyun Park, Vivian Loftness and Azizan Aziz
The indoor environmental quality (IEQ) of buildings can have a strong influence on occupants’ comfort, productivity, and health. Post-occupancy evaluation (POE) is necessary in assessing the IEQ of the built environment, and it typically relies on ...
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Rizan Machmud
Pág. 57 - 70
The rapid development of Information Technology (IT) today provides many conveniences in various forms of business, including the service business. System User Satisfaction (User satisfaction) is the response and feedback that the user raises after using...
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Sendy Cipta Utama,Bambang Purnomosidhi,Wuryan Andayani 10.21831/economia.v13i2.15172
Pág. 141 - 154
Abstract: The Role of Perceived Usefulness on User Satisfaction of Regional Finance Information System. This study aims to investigate empirically the influence of system quality, information quality, service quality and perceived usefulness on user...
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Pattamaporn Wongwiriya, Fumihiko Nakamura, Shinji Tanaka, Ryo Ariyoshi
Pág. 4942 - 4949
Nowadays the role of paratransit becomes the dominant transport mode in Thailand. Specially, Songtaew operates as a main public transport mode in many medium-sized cities. However, the study on Songtaew service in Thailand have not yet well understood. T...
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Ahmad Ezanee Hashim,Siti Aida Samikon,Mohamad Sufian Hasim,Mahyudin Mahmood
Pág. 83 - 92
Healthcare organizations have recognized the powerful impact of supply breakdowns and have exploited supply chain management for their quality program, especially regarding lean operations. This study aims to investigate strategic Facilities Management (...
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Birgit Painter, Katherine N. Irvine, Ruth Kelly Waskett and John Mardaljevic
Energy-efficient building performance requires sophisticated control systems that are based on realistic occupant behaviour models. To provide robust data for the development of these models, research studies in real-world settings are needed. Yet, such ...
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