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Amirhossein Abdolalipour,Jamshid Nazemi,Abbas Toloie Eshlaghi,Farhad Hosseinzadeh Lotfi
Pág. 104 - 107
In the competitive environment, minimizing time space between service failure perception and service recovery with lowest cost is one of fast responsiveness company?s requirements. In this article, modeling service failure response time is considered. It...
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