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Khor Wei Min,Abdo Ali Homaid,Mohd Sobri Minai,Ali Yusob Md Zain
Pág. 1005 - 1012
The total quality management (TQM) practices in most of the organizations have proven to be the key strategic approach to ensure the peak performance of the firms. In the microfinance institutional contexts, the contribution of TQM is undeniably importan...
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