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Dag Øivind Madsen
There is a vast literature on Total Quality Management (TQM), one of the most influential management concepts introduced during the twentieth century. In the TQM literature, there are multiple conflicting views on TQM?s historical popularity trajectory. ...
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Rejhane Zylfijaj, Bujar Pira
Pág. 65 - 77
This paper attemts to ilustrate how the managers and the staff of a 5 star hotel in Kosovo define quality. Furthermore, it explores the number of critical success factors related to TQM culture and how they are applied in the hotel operations. Different ...
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Behnam Neyestani,Joseph Berlin P. Juanzon
Pág. 32 - 44
Total quality management (TQM) is a set of opinions and ideas that widely called ?management philosophy?. This management technique is able to assist the construction firms in improving continuously the organization's performance, in order to satisfy cus...
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Enaam Faihan Mofreh Alotaibi, Dania Mahmoud Ghalib Bahssas, Syed Hamid Hasan
Pág. 1723 - 1730
An organizations flexibility, effectiveness and competitiveness can be improved through TQM. We can find a number of organization who have utilized TQM in order to achieve growth and cost effectiveness, we can also find some business that have not been s...
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Carla Coelho, Mohammad Mojtahedi, Kamyar Kabirifar and Maziar Yazdani
This study explores the relationship between organisational culture and total quality management (TQM) implementation in Australia, with the purpose of identifying the particular culture that dominants the Australian construction industry, and distinguis...
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Ja?afaru Garba Sule,Elijah E. Ogbadu,Akeem Tunde Nafiu
Pág. 365 - 377
This study focused on Total Quality Management (TQM) adoption by SMEs in Nigeria. The study investigated and analyzed factors responsible for TQM adoption by SMEs in Nigeria, its rate and success of the implementation and influence in competitive situati...
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Rauno Vinni
Pág. 103 - 131
The implementation of total quality management (TQM) in public organizations is usually associated with the rise of New Public Management (NPM). Together with NPM, TQM has encountered a lot of criticism. The underlying argument has been that NPM and TQM ...
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Rauno Vinni
Pág. 103 - 131
The implementation of total quality management (TQM) in public organizations is usually associated with the rise of New Public Management (NPM). Together with NPM, TQM has encountered a lot of criticism. The underlying argument has been that NPM and TQM ...
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Aawag Mohsen Alawag, Wesam Salah Alaloul, M.S. Liew, Muhammad Ali Musarat, Abdullah O. Baarimah
Pág. 74 - 86
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Munawar Muchlish, Mazda Eko Sri Tjahyono
Pág. 100 - 106
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Vesna Janjic,Mirjana Todorovic,Violeta Domanovic
Pág. 043 - 055
There is almost a generally accepted view that quality is one of the most important factors of company competitiveness. For this reason, quality needs to be managed. In response to the need for management and requirements for high quality, theory and pra...
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Muhammad Tasleem,Nawar Khan,Syed Tasweer Hussain Shah,Muhammad Saleem,Asim Nisar
Pág. 24 - 41
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Javier García-Bernal, Nieves García-Casarejos
Pág. 28 - 36
Although the empirical evidence shows the existence of a positive relationship between adoption of the TQM and an improvement in corporate performance, its dissemination is heterogeneous among the companies in the construction sector. The main objective ...
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Ghazala Begum Essop
Pág. 143 - 152
Throughout the business world, leaders of the most successful firms have begun to understand the importance of analysing every activity, system and process in their operations to make absolutely sure that they function efficiently and effectively. In the...
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Jawaher Abdullah Saeed AlQahtani, Enaas mushabab Turky, Abdullah Saad AL-Malaise AL-Ghamdi
Pág. 1718 - 1722
The Field of TQM Total quality Management seeks to have all the functions in an organization integrated. IT has been a favorite subject of research specially in the areas of Service and production. The studies aimed at addressing the topic of continual i...
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Allan Maram
Pág. 194 - 212
Numerous articles have been written regarding the application of TQM in the public sector. The purpose of this article is to delve into the roots of and to assess TQM, past and present, within the framework of public administration theory, and to highlig...
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Allan Maram
Pág. 194 - 212
Numerous articles have been written regarding the application of TQM in the public sector. The purpose of this article is to delve into the roots of and to assess TQM, past and present, within the framework of public administration theory, and to highlig...
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H. I. Khimicheva,M. Ya. Mukharovskyi,O. I. Hlukhova
Pág. 194 - 197
Realization of the TQM principles in activity of organ on certification of personnel is considered in the article.
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I. B. Hipkin
AbstractTQM is an appealing intervention directed at establishing improved customer service, cultural transformation, empowerment and continuous improvement, involving everyone in the organisation in an integrated effort towards enhanced performance at e...
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Bunyamin Bunyamin,Khoerul Umam,Lismawati Lismawati
Pág. pp. 76 - 90
The widespread use of mobile phones has changed learning practices in the classroom. Many studies have already recommended the advantages of using mobile phones to teach religious education to university students. However, there is a lack of evidence for...
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