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Tasneem F. Alfalah
Pág. 121 - 125
Achieving service quality and customer satisfaction is necessary to obtain profitability and competitive advantage in any industry. Moreover, in any society, services are the core of economics, such as communications and transportation, and f...
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Miguel-Ángel Rangel-Sánchez, José-De-Jesús Urbina-González, José-Luis Carrera-Escobedo, Omar-Alejandro Guirette-Barbosa, Virgilio-Alfonso Murillo-Rodríguez, José-María Celaya-Padilla, Héctor-Antonio Durán-Muñoz and Oscar Cruz-Domínguez
The PDCA (Plan?Do?Check?Act) cycle, coupled with supplementary quality tools like 5W + 2H (Who, What, When, Where, Why, How, How much), three-legged five-why analysis, control charts, and capability analysis, serves as a potent strategy in the automotive...
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Antonio Jesús Martínez-Espinosa, Patricia Reus and Manuel Alejandro Ródenas-López
The public housing built under the Franco regime in Spain (1939?1975) brought about the largest urban growth in the country?s recent history. It shares similar characteristics with other public housing built in Europe during the 20th century, and today i...
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Antonio Collazo Garcia,Sandra Casas
Pág. pp. 126 - 139
Context: Quality of Experience (QoE) enables the description of user perceptions about the performance of a particular application or service. In the mobile computing context, it is an important measure for service providers and users, since QoE makes it...
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Majid Ashouri, Fabian Lorig, Paul Davidsson and Romina Spalazzese
The deployment of Internet of Things (IoT) applications is complex since many quality characteristics should be taken into account, for example, performance, reliability, and security. In this study, we investigate to what extent the current edge computi...
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?tefan Markulik, Marek ?olc and Milan Filo
The world is undergoing dynamic changes. For businesses, it brings positives, but also negatives. The positive is the global market for business. The downside of the global market is the increasing competitive pressure. Large enterprises with serial prod...
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Karel Macku, Jaroslav Burian and Hynek Vodicka
Although quality of life is a phenomenon with a significant geographical component, its assessment is often only based on non-spatial statistical data. In Czechia, there are currently several assessments of quality of life at the level of municipalities,...
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Dirar Abdulhameed Altoum Alotaibi,Salah Mahdi Jawad Al-Kawaz,Ali Abdulhassan Abbas
Pág. 76 - 87
The current research aims to study the importance of applying lean accounting technology with its important tools such as (value stream, points box, continuous improvement) and pointing to the role of correct behaviors by the decision maker that helps in...
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Inna Skarga-Bandurova,Yana Krytska,Artem Velykzhanin,Lina Barbaruk,Oleksandr Suvorin,Mikhail Shorokhov
Pág. 1 - 14
The article provides a conceptual framework for developing real-time water monitoring system based on IoT technology. The process, strategy and knowledge base for multidisciplinary research on IoT systems and prerequisites for real-world application of I...
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Ovidiu Banias and Camil Octavian Milincu
In the last two decades, Interactive White Boards (IWBs) have been widely available as a pedagogic tool. The usability of these boards for teaching disciplines where complex drawings are needed, we consider debatable in multiple regards. In a previous st...
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Maria Rosaria Corbo, Daniela Campaniello, Barbara Speranza, Antonio Bevilacqua and Milena Sinigaglia
The main topic of this paper is a focus on some non-conventional tools to preserve the microbiological and physico-chemical quality of fresh-cut fruits and vegetables. The quality of fresh-cut foods is the result of a complex equilibrium involving surfac...
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Kuen-Suan Chen, Song-Chang Lin, Kuei-Kuei Lai and Wen-Pai Wang
According to numerous studies, various parts processed by machine tools usually have multiple-quality characteristics at the same time. Moreover, the process capability index is a handy and useful tool for assessing various quality characteristics. In or...
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Wei Lu, Tinghua Ai, Xiang Zhang and Yakun He
In recent years, main cities in China have been suffering from hazy weather, which is gaining great attention among the public, government managers and researchers in different areas. Many studies have been conducted on the topic of urban air quality to ...
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Ronny M. Gouveia, F. J. G. Silva, Pedro Reis and A. P. M. Baptista
The difficulties in the machining of duplex stainless steel are well known. However, research on this matter is rather limited. Suppliers offer quite different cutting tools for the same raw material, with end mills of two, three or even four knives and ...
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Zulfiya F. Yusupova,Muslima M. Shakurova,Nikolay Y. Saygushev,Olga A. Vedeneeva,Svetlana G. Kashina
Pág. 403 - 409
The relevance of the study is conditioned by the requirement of modern society to improve the quality of education. Knowledge is a core component in the educational content, along with the skills and competencies. The purpose of the paper is to determine...
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Dágila Melo Rodrigues, Paulo Carteri Coradi, Newiton da Silva Timm, Michele Fornari, Paulo Grellmann, Telmo Jorge Carneiro Amado, Paulo Eduardo Teodoro, Larissa Pereira Ribeiro Teodoro, Fábio Henrique Rojo Baio and José Luís Trevizan Chiomento
In recent years, agricultural remote sensing technology has made great progress. The availability of sensors capable of detecting electromagnetic energy and/or heat emitted by targets improves the pre-harvest process and therefore becomes an indispensabl...
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Jesús Santillano-Cázares, Cristina Ruiz-Alvarado, Alejandro M. García-López, Isabel Escobosa-García, Víctor Cárdenas-Salazar, Antonio Morales-Maza and Fidel Núñez-Ramírez
Under a global warming scenario, it is important to adopt practices that favor soil water conservation, such as plant intercropping systems and the use of plastic mulching. The objective of this study was to determine how microenvironment, morphology, pr...
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Andrey Kotov, Pavel Pospelov
Pág. 347 - 354
The article considers development of a technology of road service quality assessment with the help of automated engineering tools of non-contact monitoring. The purpose of this technology is automation of comprehensive assessment of highways, provision o...
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Christian Reul, Dennis Christ, Alexander Hartelt, Nico Balbach, Maximilian Wehner, Uwe Springmann, Christoph Wick, Christine Grundig, Andreas Büttner and Frank Puppe
Optical Character Recognition (OCR) on historical printings is a challenging task mainly due to the complexity of the layout and the highly variant typography. Nevertheless, in the last few years, great progress has been made in the area of historical OC...
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Benedikt Badanik, Rebeka Remenysegova and Antonin Kazda
This paper focuses on the analysis of traditional methods of service quality evaluation and represents a new sentimental approach to airline service quality evaluation employing user-generated content. It identifies aspects of airline service that passen...
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