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Jaroslav Dado, Janka Taborecka?Petrovicova, Tamara Rajic
Pág. 47 - 58
Research question: This study aims to propose and empirically examine a relationship quality model in a grocery retail setting in Serbia. Motivation: Whereas relationship quality has been extensively studied in B2B settings and in developed economies, fa...
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Jaroslav Dado, Janka Taborecka?Petrovicova, Tamara Rajic
Pág. 47 - 58
Research question: This study aims to propose and empirically examine a relationship quality model in a grocery retail setting in Serbia. Motivation: Whereas relationship quality has been extensively studied in B2B settings and in developed economies, fa...
ver más
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Tamara Rajic, Isidora Milo?evic, Ana Rakic
Pág. 77 - 87
Research question: This study aims to investigate the determinants of customer loyalty in a European emerging economy?s health care setting. Motivation: In spite of a rising research interest in the determinants of patients? loyalty over previous years, ...
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