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Alzhara Humaid Alsulmani, Sheikha Saif Alkindi, Essia Ries Ahmed
Pág. 79 - 88
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Alzhara Humaid Alsulmani, Sheikha Saif Alkindi, Essia Ries Ahmed
Pág. 79 - 88
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Haichuan Zhao
The customer?s participation is important to the survival of a brand community. By drawing on flow theory, this research identified the most important factors that motivate the customers? participation intention than others in a social network-based bran...
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Karmawan Karmawan,Suhaidar Suhaidar
Pág. 116 - 127
This study will discuss and to find out and test whether Online Systems Quality, Banking Service Product Quality and Customer Trust are thought to influence the Success of E-Banking Information System in one of the Shariah Banks in Pangkalpinang City. Th...
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Pág. 50 - 56
The subject matter of the research is the customer-oriented management in the system of corporate security. The goal of this article is to study the specifics of introducing the customer-oriented strategic management of corporate construction enterprises...
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Katerina Kantorová and Pavel Bachmann
Social customer relationship management (SCRM) is a new philosophy influencing the relationship between customer and organization where the customer gets the opportunity to control the relationship through social media. This paper aims to identify (a) th...
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Yan Sun, Maoxiang Lang and Jiaxi Wang
In this study, we combine the fuzzy customer information problem with the multicommodity multimodal routing with schedule-based services which was explored in our previous study [1]. The fuzzy characteristics of the customer information are embodied in t...
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Yan Sun, Maoxiang Lang and Jiaxi Wang
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Dimitar Christozov, Alexandr Bronasco
Pág. 61 - 73
In this paper, we share the experience obtained in offering a pair of courses related to Application of Business Intelligence (BI) Techniques. The first course addresses mostly technological aspects of building BI applications as Data Cube modeling, ETL ...
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Athanasia Tsertou, Angelos Amditis, Evangelia Latsa, Ioannis Kanellopoulos, Michael Kotras
Pág. 2805 - 2813
Since the container became the dominant unit and driver of change in world-wide freight transport, the optimal utilization of container capacities has become a key challenge of the supply chain management. Fragments of customer orders often arrive to the...
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Michael Busing
Current trends in Enterprise Resource Planning (ERP) suggest that supply chain management and tight control over scheduling jobs within the supply chain are key tactical planning issues. Modern ERP software packages, in conjunction with the World Wide We...
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Kalyan Nagaraj, Sharvani GS and Amulyashree Sridhar
With miscellaneous information accessible in public depositories, consumer data is the knowledgebase for anticipating client preferences. For instance, subscriber details are inspected in telecommunication sector to ascertain growth, customer engagement ...
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klaus Solberg Söilen
It is often heard, and even more often seen written, for example on social media, that that there is nothing new in the competitive intelligence (CI) field. There are no new ideas, the ideas that are being expressed are the same old, there is no developm...
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Boonchai Hongcharu
Marketers try to find ways to respond to the needs of their target customers through most modern communications technologies. As the means to communicate with customers change, marketers find it most convenient and cost effective to make direct contact w...
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Maria I. Klouvidaki, Nikos Antonopoulos, Georgios D. Styliaras and Andreas Kanavos
Due to COVID-19 restrictions, many restaurants were forced to discontinue in-person service, either by locking down or finding alternative methods of operation. Despite the fact that, in the United States of America, digital restaurants have already been...
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Helen Richardson,Kate Richardson
This paper catalogues the rise and rise of call centres in the North West of England, UK and their use of CRM systems. CRM systems often imply new technologies and new ways of working. However, in this account we explore the historical development of the...
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Tuba PARLAR,Songül Kakilli ACARAVCI
Pág. 692 - 696
Collection of customer information is seen necessary for development of the marketing strategies. Developing technologies are used very effectively in bank marketing campaigns as in many field of life. Customer data is stored electronically and the size ...
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Ega Bangun Saputro,Robby Rachmatullah
Bowo?s Motorcycle Workshop is one of workshop that supply motorcycle spareparts and give a service of motorcycle in the Sragen city. Bowo?s Motorcycle Workshop have a vision to become a workshop who be able to provide maximum service to their custo...
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Andrei Popov, Alina Yelizyeva, Sergey Gubka, Sergey Kryivulia
Pág. 93 - 101
The subject of the research is the methods and technologies of information support of logistic business processes of buildings facades insulation. The goal of the paper is to provide the information support to the companies that provide services for the ...
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ASAFO ADJEI ANNING, GEORGE AKWAA-SEKYI, ELLIS KOFI AKWAA-SEKYI, MICHAEL OPOKU
Pág. Page:29 - 39Abstract
Inventory constitutes greater proportion of manufacturing firms? current assets of which water bottling companies are of no exception. Hence, prudent management of such inventory can be of a great source of competitive advantage in relation to maintainin...
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