Resumen
Actually, it is necessary developed solutions to minimize the urban freight transportation problems, reducing the occurrence of situations that compromise or even interrupt deliveries and lead to economic losses and inconvenience to everyone involved, from suppliers to the final recipient. In this context, this study analyses the characterists of mobile application for urban freight transport through an exploratory study in Belo Horizonte. The results indicated the technology and cost are important characteristics for mobile application. After this, we develop a mobile application considering the aspirations of its potential users.