Resumen
The analysis of group dynamics is extremely useful for understanding and predicting the performance of teamwork?s, since in this context, collaboration problems can naturally arise. Artificial intelligence, and specially machine learning techniques, enables automating the observation process and the analysis of groups of users who use an online collaborative platform. Among the online collaborative platforms available, games are an attractive alternative for all audiences that enable capturing the players? behavior by observing their social interactions, while engaging them in a pleasant activity. In this paper, we present experimental results of classifying observed conversations in an online game to collaborative behaviors, guided by the Interaction Process Analysis, a theory for categorizing social interactions. The proposed automation of the classification process can be used to assist teachers or team leaders to detect alterations in the balance of group reactions and to improve their performance by indicating actions to improve the balance.