Resumen
Engineer-to-order (ETO) construction companies are characterized by an off-site and on-site production. Often, budget deviations for installation works on-site are identified in a late stage when improvement actions cannot be applied anymore. Consequently, installation tasks are often affected by significant delays and/or reworks. This work proposes a ?real-time? capable approach for planning and monitoring in construction and a corresponding information technology (IT) framework. The core is represented by the so-called ?pitching? concept known from lean management, which breaks down large job orders into smaller controllable parts. It can be considered as the main enabler for gathering management information in real-time and to identify problems and their causes on time. The most noticeable consequence lies in smaller jobs and a software-aided punctual control that allows a better rescheduling capability and, thus reduced, delays. A case study is provided, showing how the model was applied and validated in an ETO façade supplier company.